The Challenge

Access centre staff are often impeded by manual workflows: an onslaught of faxes, voicemails, and paper records. Staff must then wrangle these sources  into a coherent picture of the patient’s needs, in order to match them to an appropriate service – all while coordinating a smooth transition of the patient and their information. These connections are inefficient and slow. Patients and their information can fall through the cracks.

The Solution

Strata PathWaysTM provides a single tool for access centres to track and manage patients’ transitions. This includes referral statuses, appointments, and vacancies, as well as associated activities and tasks that contribute to smooth clinical and informational transfers.

Capture Provider Profiles

Strata PathWaysTM applies inclusion and exclusion criteria in recommending the most appropriate services and vacancies for patients.  Providers are empowered to identify these, as well as define specific vacancy criteria, as they become available.

Complete Patient Records

Strata PathWays’TM configurable minimum data set ensures complete information gets shared between stakeholders. Role based permissions ensure that only salient information gets presented.

Action the Transition

Access centre staff can system navigate, broker appointment bookings, and arrange bed transitions. Whatever is relevant for the particular referral can be done – all within a single tool.

How it Works

1. Determine Patient Needs

- Integrate to existing systems
- Collect information on patients
- Complete assessments

2. Match Client Needs to Available & Appropriate Resources

- Clients care needs are matched against services offered by providers
- Wait times are displayed to assist with decision making
- Multiple factors can be considered (eg Priority, Choice, location, etc)

3. Automate the Referral / Waitlisting Process

- Automate and manage all communication
- Track all referral status’
- Display complete referral lifecycle to all stakeholders

4. Report Outcomes

- Track referral wait times
- Measure service utilization
- Determine & Action process delays

Our Services


Advanced Application Platform

Our platforms are designed to be easy to use, non-disruptive and responsive. 


Your deployed healthcare technology is more than the sum of its parts – but only if it’s integrated.

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